Terms of Use and Sale
Updated: 23 August 2026
These Terms of Use and Sale govern the use of the spiceunits.ee website and the purchase of goods from the SpiceUnits online store.
General Information
The online store is operated by:
Spice Units OÜ
Registration number: 17176944
Registered address: Kivila tn 38-169, Lasnamäe linnaosa, 13918 Tallinn, Harju County
E-mail: info@spiceunits.ee
Telephone: +372 53 000 090
These Terms apply to orders placed through the SpiceUnits online store.
Before placing an order, the customer is provided with information about the seller, the goods, the price, delivery, payment, the conditions for withdrawing from the contract, and the procedure for submitting complaints. In Estonian e-commerce, such pre-contractual information must be available to the customer before the purchase is confirmed.
Spice Units OÜ
Registration number: 17176944
Registered address: Kivila tn 38-169, Lasnamäe linnaosa, 13918 Tallinn, Harju County
E-mail: info@spiceunits.ee
Telephone: +372 53 000 090
These Terms apply to orders placed through the SpiceUnits online store.
Before placing an order, the customer is provided with information about the seller, the goods, the price, delivery, payment, the conditions for withdrawing from the contract, and the procedure for submitting complaints. In Estonian e-commerce, such pre-contractual information must be available to the customer before the purchase is confirmed.
Products
SpiceUnits sells spices, seasonings, salts, spice blends, herbs, greens, gift sets, and other food products presented in the online store.
The description of each product, including its ingredients, quantity, allergen information, storage conditions, and other mandatory information, is provided on the respective product page.
The description of each product, including its ingredients, quantity, allergen information, storage conditions, and other mandatory information, is provided on the respective product page.
Placing an Order
To place an order, the customer must provide accurate and up-to-date information necessary for processing and delivering the order.
After placing an order, the customer will receive an order confirmation at the e-mail address provided.
The sales contract is considered concluded in accordance with the applicable laws of Estonia after the seller has confirmed the order.
After placing an order, the customer will receive an order confirmation at the e-mail address provided.
The sales contract is considered concluded in accordance with the applicable laws of Estonia after the seller has confirmed the order.
Prices
All prices are stated in euros (€).
The product price includes applicable taxes. Additional costs, including delivery charges, are displayed to the customer before the order is confirmed.
SpiceUnits reserves the right to correct obvious technical errors in prices and product descriptions. In the event of a material error, the customer will be notified before the order is fulfilled.
The product price includes applicable taxes. Additional costs, including delivery charges, are displayed to the customer before the order is confirmed.
SpiceUnits reserves the right to correct obvious technical errors in prices and product descriptions. In the event of a material error, the customer will be notified before the order is fulfilled.
Payment
Available payment methods are displayed during the checkout process.
An order is considered paid once the payment has been successfully confirmed by the relevant payment system.
An order is considered paid once the payment has been successfully confirmed by the relevant payment system.
Delivery
Goods are delivered to the address selected by the customer or to the selected delivery point according to the available delivery methods.
The delivery cost is displayed before the order is confirmed.
Unless otherwise agreed with the customer, the order must be fulfilled within the period prescribed by law or agreed upon by the parties. The Consumer Protection and Technical Regulatory Authority (TTJA) states that, unless otherwise agreed, an order should generally be fulfilled no later than within 30 days.
The delivery cost is displayed before the order is confirmed.
Unless otherwise agreed with the customer, the order must be fulfilled within the period prescribed by law or agreed upon by the parties. The Consumer Protection and Technical Regulatory Authority (TTJA) states that, unless otherwise agreed, an order should generally be fulfilled no later than within 30 days.
Liability for Defects in Goods
If the goods received do not conform to the contract, the customer has the right to submit a complaint to the seller in accordance with Estonian law.
Complaints
Complaints should be submitted to:
E-mail: info@spiceunits.ee
The complaint should preferably include the order number, a description of the problem, the customer's name, and photographs of the goods, packaging, or other materials that may help assess the situation.
E-mail: info@spiceunits.ee
The complaint should preferably include the order number, a description of the problem, the customer's name, and photographs of the goods, packaging, or other materials that may help assess the situation.
Applicable Law
The complaint handling procedure is described in more detail in the separate Complaints and Quality Policy.
These Terms are governed by the laws of Estonia.
The mandatory consumer rights provided for under the laws of the European Union and Estonia are not limited by these Terms.
These Terms are governed by the laws of Estonia.
The mandatory consumer rights provided for under the laws of the European Union and Estonia are not limited by these Terms.